Real-time AI coaching for sales calls

Your Revenue Partner, Learns and Improves Every Call

Merdial hears both sides of every call, scores it against your own rubric, and puts the answer that closes on screen while the prospect is still talking.

Available onWindowsmacOS

4 Steps to REVENUE ( FREE )

How it works

You make the calls. Merdial does the rest.

A desktop app that runs beside the dialler or meeting app you already use. Nothing to integrate, no new phone system.

  1. Before the call

    Tell Merdial what you sell

    Describe your offer and your ideal customer once. Every call is scored against it from then on.

    Acme CoOutbound · 6 repsProfile saved
    What you sell

    Fleet telematics & compliance software

    Who you sell to
    BusinessConsumer
    Ideal customer profile
    Industry
    Logistics, haulage, last-mile
    Size
    25–500 vehicles
    Buyer
    Ops or Fleet Manager
    Trigger
    Failed audit, or insurance renewal
  2. During the call

    Get the answer while they’re still talking

    It hears both sides of the call, on any dialler, Zoom, Microsoft Teams or Google Meet. When the prospect pushes back, the reply that works appears on your screen.

    Acme Co04:12Start listening
  3. After the call

    Every call scored, every lead sorted

    Seconds after you hang up, the call is scored, the lead is marked qualified or not, and the lead form is filled in for you to approve.

    Today’s callsScored against your rubric
    • Dana WhitfieldNorthwind Haulage · 11:2494Qualified
    • Marc OyelaranBright Lane Foods · 06:0271Unqualified
    • Priya RamanCopperline Logistics · 14:4788Qualified
    • Tom BerrisfordHale & Sons · 03:1848Unqualified
    Dana Whitfield · 94/100

    Ops manager, 120 vehicles, failed audit in March. Meeting booked for Thursday.

  4. Over time

    It gets better with every call

    It starts with proven sales methods, then learns which replies win on your calls and suggests them. Nothing goes live until you approve it.

    New learning

    “Been with them about three years now.”

    Long incumbent tenure. The prospect is signalling inertia, not satisfaction.

    Reply that worked

    Ask what their last audit flagged. Three years is long enough for the contract to have drifted from what they actually need.

    Heard on 14 calls · booked on 9

    AddSkip
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Free forever on one seat. No card needed.

every callshould soundlikeyour best one

For solo reps and whole sales teams

Use it on your own for free, or roll it out to every rep on your team.

For individuals

Your own sales coach, on every call

Reps, closers, appointment setters and founders who do their own selling.

  • The right reply on screen when a prospect pushes back
  • A score and clear feedback after every call
  • Learn what closes, from your own calls
  • Free forever on one seat, no card needed

Paid plans from $19 a month.

For businesses

Every rep coached. Every call checked.

Sales teams, call centers, BPOs and lead generation agencies.

  • Every call reviewed automatically, not a 2% sample
  • Listen in on live calls and whisper to any rep
  • Your best closer’s replies on every rep’s screen
  • Each client or campaign scored against its own rules

$49 per seat a month for 3 to 10 seats. Custom from 11.

Pricing

No minimum seats.No annual contract.

Every competitor in this category has a floor you have to clear before you can buy anything. Merdial starts at one seat.

Free

$0forever

One rep, nobody listening but you.

  • 1 seat · 1 account
  • 5 hours talk time a month
  • Every call scored
  • Live in-call coaching
Start Free
Basic

$19/month

Getting started, properly.

  • 1 seat · 2 accounts
  • 10 hours talk time a month
  • 5 GB call storage
  • 30 minutes of talk time a day
Choose Basic
Essential

$29/month

The full engine, on one seat.

  • 1 seat · 2 accounts
  • 20 hours talk time a month
  • 5 GB call storage
  • 60 minutes of talk time a day
Choose Essential

Yearly is ten months paid over twelve. Cancel any time.

FAQ

Straight answers

Is the free tier a trial?

No. It is 5 hours of talk time every month, with every call scored, live in-call coaching and the objection library. It does not expire and it does not ask for a card.

Does Merdial learn from other companies’ calls?

No. Every company gets its own network, which learns only from its own calls, reps and accounts. It starts from a built-in library of proven sales methods, and nothing your team teaches it is shared with anyone else. Recordings, transcripts and contacts never leave your workspace, and nothing new reaches your reps’ screens until someone on your team has approved it.

What happens to card numbers said out loud on a call?

They are stripped, along with other personal identifiers, before the transcript reaches any generative model. That redaction is not optional and cannot be turned off to simplify a prompt.

Does the AI approve leads by itself?

No. It scores the call, fills the lead form from the conversation and puts it in a queue. A person approves it. Disagreements between the human and the AI are what the system learns from.

Which dialler do I need?

Any of them. The desktop app for Windows and macOS captures the call audio on your computer, from any dialler or softphone and from Zoom, Microsoft Teams and Google Meet. Merdial sits beside whatever you already use rather than replacing it.

94 / 100
Won$12,400
Acme CoBooked
Approved

Ready to Hear Every Call?

Start free on one seat. Add your team whenever you’re ready.

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